Gift card basics

  • Gift cards are sold as unique digital codes. B&U doesn’t create or ship physical gift cards.
  • At checkout, a gift card’s value will be subtracted from the order total. This includes tax and shipping.
  • Gift cards never expire.
  • Gift cards can’t be refunded.

Can gift cards cover tax and shipping?

Yes, if the total amount of the order is less than the value of the gift card.

Can I split an order between a gift card and a credit card?

Yes. If the order total exceeds the value remaining on the gift card, you can pay the balance using standard payment methods.

Can I use less than the full value of my gift card?

When using a gift card, the full value of the gift card is always applied. It isn’t possible to partially redeem a gift card unless the order total is less than the gift card balance.

Do sale pricing and discounts apply to purchasing gift cards?

No. Sales pricing and discount codes can’t be applied to purchasing a gift card. However, these discounts will apply to orders made using a gift card.

Can I refund a gift card?

It isn’t possible to refund a gift card at this time.

Can I refund purchases made with a gift card?

Yes. Refunding a purchase made with a gift card adds the refunded amount to the gift card's balance.

Can I buy multiple gift cards in one order? Or purchase a gift card with other products?

No. When purchasing a gift card, you will go directly to checkout after clicking Purchase.

Can I restrict gift cards to certain items?

No. Gift cards can be used as a payment method for any item or order.

Can I choose the amount when purchasing a gift card?

No, but you can select from our multiple pre-set gift card values, from $25 up to $200.

How do I check the balance of a gift card?

You will receive an initial email with the gift card balance. After entering the gift card code at checkout, you will see the remaining balance if there is any.

Can I add value to a gift card?

No.

Can I set a specific time to send the email to the recipient as a gift?

No. If you want to send the email to the recipient at a later date, please select the "Email to You" delivery option at checkout. You can then forward the email or .pdf at the desired time.